Privacy Policy
Privacy Policy
At Chevox, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website, chevox.in, or interact with us on social media. By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
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Personal Information: When you make a purchase or attempt to make a purchase through our website, we collect certain personal information such as:
- Name
- Shipping and billing address
- Payment information (including credit card details)
- Email address
- Phone number
- Order history
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Automatically Collected Information: We also collect certain information automatically when you visit our website:
- Your IP address
- Browser type
- Time zone
- Information about how you navigate through our site (pages viewed, links clicked, etc.)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders and provide you with updates.
- To improve our website and services by analyzing user behavior and preferences.
- To communicate with you, respond to inquiries, and provide customer support.
- To send you marketing emails, promotional offers, and updates, if you’ve opted in for these communications.
- To prevent fraud and enhance security for both users and the platform.
3. Sharing Your Information
We may share your personal information with:
- Third-party service providers: These include payment processors, shipping companies, and analytics providers that help us deliver our services efficiently.
- Legal authorities: If required by law, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights.
- Marketing partners: With your consent, we may share your information with partners for promotional purposes, such as social media platforms.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
Chevox uses cookies and other tracking technologies to:
- Personalize your browsing experience.
- Remember your preferences (such as language settings or shopping cart items).
- Provide relevant advertisements through retargeting and other marketing techniques.
You can disable cookies through your browser settings, but this may affect the functionality of our website.
5. Data Security
We take reasonable precautions and follow industry best practices to ensure your personal information is protected against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
As a user, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections if the information we hold is inaccurate or outdated.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Chevox does not knowingly collect personal information from children under the age of 18. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: [email protected]
Instagram: @chevox.in
Feel free to adjust any section to fit your specific privacy practices.