FAQs
FAQ – Frequently Asked Questions
Welcome to the Chevox FAQ page! We’ve gathered the most common questions to help you with your shopping experience. If you don’t find what you’re looking for, feel free to reach out to us directly.
What is Chevox’s brand philosophy?
At Chevox, we believe in “Unfiltered Style, Unmatched Attitude.” Our goal is to create bold, trendy, and comfortable clothing that allows individuals to express themselves unapologetically.
Where are you located?
Chevox is based in Gondia, Maharashtra, and we proudly ship across India
How do I place an order?
Ordering from Chevox is simple! Visit our website chevox.in, browse through our latest collections, select your items, and follow the checkout process.
What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- UPI payments
- Net Banking
- Wallets (Google Pay, Paytm, PhonePe)
How long will it take to receive my order?
Once your order is placed, it typically takes 3-7 business days for delivery, depending on your location. You will receive a tracking link as soon as your order is dispatched.
How do I know what size to order?
We provide a size chart for every product on our website to help you find the perfect fit. If you’re unsure or need assistance, feel free to contact our customer support team for guidance.
What is your return and exchange policy?
We offer hassle-free returns and exchanges within 7 days of receiving your order. Items must be unworn, unwashed, and in original condition with tags intact. To initiate a return or exchange, please contact us at [email protected].
Do you ship internationally?
Currently, Chevox ships across India only. We’re working on expanding to international locations, so stay tuned!
Can I cancel or modify my order?
Yes, you can cancel or modify your order within 24 hours of placing it. Once the order is processed and shipped, cancellations and modifications will no longer be possible.
How can I contact Chevox for further assistance?
For any inquiries, feel free to reach out to our customer service team via:
- Email: [email protected]
- Instagram: @chevox.in We’re here to help!